Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
My wife and I were towing our camper thru Wells, NV. We stopped for gas and the attendant told me I had a bad tire. On further inspection he told me that all 6 of the tires needed to be replaced. He also told me that he was the only place in town that had the tires I needed. We call another tire shop that had no tires in our size. The salesman quoted me a price on a set of 6 tires for an estimate of $1700. I knew that sounded quite high but felt that I had no choice. I did not have $1700 available but he told me that Bridgestone had a deal on tires where they would finance them for 6 months at no interest. Since I had no choice, I agreed. Final cost was $1793. When I returned to Idaho, I called Bridgestone to complain that I had been overcharged. They wanted to know the tire make and size. When I got that information from the trailer tires, I discovered that I did not even have Bridgestone tires but a brand called Duro. I called Duro, in Georgia, and was told that the tires retail for about $100 per tire plus parts, balancing, and labor. I called a Duro dealer and he gave me a price of $155 per tire including all parts and labor. I have called several other tire dealers and have been quoted prices averaging about $150 per tire for good trailer tires. I had my son in law call the dealership that sold me the tires and he was quoted about $153 per tire for a tire of similar quality since they did not carry Duro any longer. I spoke with the owner of the dealership. He feels he has the right to charge whatever he can get. He has no intention of making it right.
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).