Consumer Protection Law
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BURNHAM TOLD ME THE BOILER "CORRODED" AND IT IS NOT COVERED FOR THAT. I HAVE STUDIED METALLURGY AND HAVE EXPLAINED THAT CAST IRON DOES NOT "CORRODE' IT IS A FERRIS METAL AND CAN ONLY RUST THEY BLAME ME FOR THE WATER IN THE BOILER I TOLD THEM, YOU CANNOT RUN A BOILER WITHOUT WATER. I AM A CERTIFIED EXPERT ON BOILER OPERATION BY THE NYC FIRE DEPARTMENT. BURNHAM TOLD ME I WOULD HAVE TO SHIP THE BOILER TO THEM FOR INSPECTION. THEY ARE IN YOUNGSTOWN OHIO. I AM IN NYC. IT APPEARS THEY HAVE HAD MANY COMPLAINTS OF WARRANTY FAILURES THEY CANNOT HONOR THEM WITH A RECALL. MY LEGAL QUESTION IS HOW CAN I SUE THEM DIRECTLY TO EXPEDITE GETTING A REPLACEMENT? I ADDED MY NAME TO THE CLASS ACTION THAT I FOUND ON LINE BUT THAT MAY TAKE YEARS FOR ANY MOVEMENT.
I read your reply.
I am thinking could I file complaints better business bureau and Attorney General's office here in NYC for not honoring warranty . If so how do I proceed? Can you provide the information to contact them? I also have the CD disc of the small claims case to proceed with an appeal. I listened to it on my computer, I now need to get it to get it printed out on a paper hard copy. I do not want to spend thousands of dollars with a transcriber. Do you have any information to help me get this done for minimal cost?
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