Hi,my name isXXXXX month ago i ordered Frontier service for internet and Tvfor around under $100.00 a month.After second month it charged me around $150.00 andthe third month it up to around $380.00.I called to cancell it .I did return all equipment and Istill pay them the bill that Ithougt it was the last .A month later it still chargedme the last same amount.Couple weeks later they adjusted and showed they did overcharged $62.00.I called them to refund to me and I asked why I did closed my accountbut still charging me til today $289.17.Please advice.
State/Country relating to question: Washington
Did you have a contract for a specific period of time with them? A 1 year or 2 year contract?
IT 2YRS CONTRACT.BUT IT USUALLY PAY FOR PENALTY 1TIME THE AMOUNT.
If it is a 2 year contract and you cancelled before the end of the term, then they can charge you the early termination fee specified in the contract, but they cannot just continue to charge you monthly if you gave them a proper cancellation notice on the contract. You need to read the contract to read specifically what the early termination penalty will be under this contract and that is all you need to pay.
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