Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Did you obtain a written estimate from the mechanic?
no car was towed there. was told over phone 50 for tow and an hour labor. they did work that had nothing to do with the repairs needed.
I am at a public library and have only 5 or 6 minutes left.
Sorry I did not get your message sooner.
According to the New Mexico laws, as stated here from the New Mexico Attorney General's office, auto mechanics are required to give customers a written estimate for any car repair costing more than $100, that you did not get one, therefore, was against the law . You may want to contact the state's Attorney General's Consumer Protection Division, here, (by phone or walk-in service) to speak to them about this situation to see if they can help reach a negotiation and or if they will start an investigation into what occurred here. Clearly, a shop should only do what they have permission to do, and that may also be the basis of a civil law suit in small claims.
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).