Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
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While we write back and forth, please keep in mind that I do not know what you already know or don't know, or with what you need help, unless you tell me. Sometimes I'm unable to read your entire question until AFTER I write back to you.
Although it's usually five minutes, sometimes there can be a delay of an hour or more in between my answers because I may be researching the answer to your question, helping other customers, or taking a break. If we are writing late at night, I may have to go to sleep and resume helping you the following morning.
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Answer: Thank you for being a loyal JA customer. I'll do my best to help you.
Here are several options for you to pursue, in no particular order.
1. Call other doctors' offices and find out how much a similar operation would cost there. Take copious notes.
2. File a complaint with the CA Consumer Protection Office: http://ag.ca.gov/consumers/general.php
3. File a complaint with the CA office, board, or commission that licenses doctors. I don't have that link handy, but Consumer Protection can help you.
4. Meet with at least two personal injury attorneys for in-office consultations about suing (1) for personal injury and (2) for return of funds that you paid.
Here are two starting places for finding attorneys:
and also the state bar's website:
Don't actually HIRE an attorney without first checking references. And don't try to pick the attorney's brain on the phone. Schedule an appointment and visit the office, like you would for a doctor!
5. Schedule a consultation with your own doctor to discuss what happened, and see if he or she has additional suggestions.
In addition, please be aware that breast reduction surgery for one's health usually IS covered by insurance. It's possible that you will have to ask for a hearing from your insurance company. If so, you may want to have an attorney represent you - or AT least, help you prepare by reading your contract, etc. In addition, you can also file complaints against your insurance with Consumer Protection and the board or commission that licenses insurance companies in CA.
There is also a federal agency for filing complaints: ftc.gov
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