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J.Hazelbaker, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 4385
Experience:  Extensive experience with contract, debtor/creditor, and consumer law.
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There are thousands of complaints against Direct TV, do you

Customer Question

There are thousands of complaints against Direct TV, do you know if the better business bureau is doing any thing about it. I am currently being ripped off by them. Thank you
Submitted: 6 years ago.
Category: Consumer Protection Law
Expert:  J.Hazelbaker replied 6 years ago.

The BBB complaint process is voluntary. Other than bad publicity, there's not much the BBB can do to enforce complaints.


There are a few things you can do that can bring more pressure on Direct TV, other than spending the time, energy and money suing them yourself.


First, you should file an online complaint with the Indiana Attorney General. You can do so at the following link:


Second, you can file an online complaint with the Federal Trade Commission. You can do so at the following link:


These complaints will result in investigations being opened, if they have not already. If they have been opened, then the more complaints, the more likely significant steps will be taken and restitution be made available to the consumers.


Finally, there has been a class action lawsuit filed against Direct TV for various wrongdoings. You may be covered as a member of the class. Here's a link that provides a starting point for investigating that:



Please let me know, if you have follow-up questions.


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J.Hazelbaker and 3 other Consumer Protection Law Specialists are ready to help you
Customer: replied 6 years ago.
Thank you very much, Now I have a good starting point that I wouldn't have even knew about if it wasn't for your information.
Expert:  J.Hazelbaker replied 6 years ago.

You are welcome. Thank you for the Accept.


Please don't hesitate to ask follow-up questions, should they arise as you explore your options.

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