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Cat Man
Cat Man, Cat Engine Expert
Category: Construction and Road Equipment
Satisfied Customers: 8421
Experience:  I am ASE Master Certified.
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My husband is at sea and has a 3406E Caterpillar which won't

Customer Question

My husband is at sea and has a 3406E Caterpillar which won't start and he has a message on the screen in the wheel house J1939 Data Communication Loss. There are Zero Volts also. What do I tell him to do to fix the problem?
Submitted: 1 year ago.
Category: Construction and Road Equipment
Expert:  Cat Man replied 1 year ago.
Hi. Thanks for asking your question! I will try and help you out.
When you say the engine will not start. Do you mean the engine spins over but does not run? Or does it not even spin over?
Customer: replied 1 year ago.
I am not sure - he said it doesn't turn over and he had to be towed to a reef where he could get coverage to phone.
Expert:  Cat Man replied 1 year ago.
I see. Thanks for the information.
If it does not turn over, there are two things I would suspect.
The first is a faulty starter or starter relay.
Second is there may be coolant, oil, or fuel on top of one of the piston.
Please reply back if you need more help or have more questions. I am happy to assist.
Expert:  Cat Man replied 1 year ago.
Hey. I just wanted to see how things were going. Please let me know if you need more help. I am happy to assist. If my information was helpful, please leave a good or higher rating so that I receive credit. Thanks.

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