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No, that is not true at all. The company/person that has told you that is a scammer.
Windows Firewall does not expire and it comes preinstalled on your computer.
If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.
You're correct that the firewall is included with your computer and it does not have any time limit on it.
The popup that you saw was actually a scam popup and it was not an actual legit popup.
Any offer from that person/company is a scam -- Please do not pay them and do not allow them access to your computer.
The company that you spoke with before is a scam company and they are not associated with Microsoft. The popup that you saw was "scareware" where it tricks a user into thinking they are infected with a virus when they are really not.