How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have no dial tone for my magic phone.phone #

Customer Question

I have no dial tone for my magic jack phone.phone # is25-999-1238
JA: What's the make and model of your computer? And how long have you been using magicJack?
Customer: using magic for 2 yrs. have windows 10 on new computer(aspire E150
JA: Have you installed any updates recently?
Customer: none.this jack worked 2 days ago. T
JA: Anything else you want the computer expert to know before I connect you?
Customer: I tried 2 ways ,thru computer and direct thru internet,both don't work
Submitted: 12 days ago.
Category: Computer
Expert:  Jay D replied 12 days ago.

Hello and welcome. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to assist you.

Please give me a few moments to go over the question and I will look into this for you. Also please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

Expert:  Jay D replied 11 days ago.

what version of windows are you using?