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Hi there and welcome
Can you tell me the make and model of the device you are using Skype on?
Ok, but the issue is they cannot view you correct when skyping? They hear you but do not see you?
In Skype, go to Tools, Options, Video Settings
Do you see yourself there via your Webcam?
Please let me know
Tools you see at the top when you open Skype
ok please offer it so I can accept it
ok, then your web cam is working in Skype
So call in Skype them but select the video option, not the Mic and they can then see you
Let me know how you go please
Ok, your computer is fine, else you would not see yourself in Skype, so it looks like they are not choosing to se you when calling.
But let me know how it goes when you get there please