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Kevin T
Kevin T, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1206
Experience:  IT Manager at Wood Group PSN
94743361
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I have never needed or used the App OneNote. Today while

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I have never needed or used the App OneNote. Today while doing my payroll on QB it showed up as the place to print my checks to instead of my printer. I found it in my list of apps and it had been updated 5/18/2017. I went to the apps and tried to delete it but it would not delete even though I followed all the right cues. I need it off
JA: What kind of computer do you have?
Customer: Lenova ideacentre
JA: Have you installed any updates recently?
Customer: Yesterday from Microsoft
JA: Anything else you want the computer expert to know before I connect you?
Customer: It was telling me it was cleaning itself from the last opening. (OneNote)

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Hi,

Is this Windows 10?

This is a known issue - If it's OK I can connect and resolve this for you

Regards

Kevin

Kevin T and 6 other Computer Specialists are ready to help you
Customer: replied 5 days ago.
It would be fine. Please connect.

Excellent.

Can you click on this link and run the app to allow me to connect

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