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PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 346
Experience:  Server, networking, desktop questions welcome.
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I have error code 0x97, Epson WF5690, PC - Windows 10,

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Hello, I am Alina, I have error code 0x97
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: Epson WF5690
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC - Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Today
JA: Is there anything else important you think the Printer Technician should know?
Customer: No

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please unplug the printer power at the wall outlet

wait 5 minutes
press and hold the power/on button for 60+ seconds
keep holding while plugging back in, and for another 60 seconds after, then release

Please let me know

Customer: replied 6 days ago.
Tks, I will try si come back...
Customer: replied 6 days ago.
It works...for the momment... :) tks, have a good day

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