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R Hefner
R Hefner, Computer Engineer and Instructor
Category: Computer
Satisfied Customers: 12
Experience:  Solution Engineer
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My phone is lock my google device manage .How do you unlock

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My phone is lock my google device manage .How do you unlock it
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: yes,but phone is battery mode,and the computer not see it
JA: Anything else you want the computer expert to know before I connect you?
Customer: no

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

Thank you,
Richard

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

I am understanding that you have a phone with a lock pattern on the phone and the phone is locked.

Do you have a google account for the computer?

I will type out the steps to unlock the android phone with the google account.

Richard

R Hefner and 5 other Computer Specialists are ready to help you
Customer: replied 6 days ago.

Android device manager - bypass screen

lock screen
1. The device must be switched on, connected to the internet, and have a Google account.
2.On your PC got to: www.google.com/android/devicemanager
Enter in your account and Google will

start searching your device.
3. Once the device is found you have

three options:
a. Ring the device
b. The next option is "Lock".
Your current lock screen will be replaced with a password ***** Don't use your Google account password
Every time I'm using - 1234
Now go the phone:
Now, form Settings > Security you can

change your Screen Lock.
c. Factory reset the phone - this will

remove all of the data and the programs

from the phone.

Please rate my service with 5 stars. It has been my pleasure to assist you. If you are satisfied, rate me at 5 stars. If you are not satisfied with the results please let me know and we will continue to work on this issue until you are satisfied.
Richard H

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