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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17950
Experience:  5 years as Network Admin, 10+ years of IT support
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I am having a problem with my paypal account. I have a

Customer Question

Hi there I am having a problem with my paypal account. I have a reoccurring payment and it is coming out twice I can't find where to cancel one of the payments
JA: Have you contacted anyone about your account?
Customer: no what number would I ring I am in Perth Western Australia
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 10 days ago.
Category: Computer
Expert:  Josh replied 10 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 days ago.

Click the Profile next to "Log out" and select Profile and settings.

Click My money.

Click Update beside "Preapproved Payments."

Select the payment you'd like to cancel, then click Cancel.

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.

Expert:  Josh replied 9 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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