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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2638
Experience:  CCNA, A+, MCSE with over 12 years experience.
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I keep getting notices of being blocked and a phone number

Customer Question

andy I keep getting notices of being blocked and a phone number to call and when I call they want to go into my computer of course I refused
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: hp I forget the model it is an envy
JA: Have you installed any updates recently?
Customer: jus recently changed e mail to g mail
JA: Anything else you want the computer expert to know before I connect you?
Customer: i did set up aol as my home page
Submitted: 10 days ago.
Category: Computer
Expert:  Byron replied 10 days ago.

Hi. My name is***** message you see telling you to call a phone number

is 100% a scam.

Are you still receiving these messages after restarting your computer?

Customer: replied 10 days ago.
No it stops when i restsrt
Expert:  Byron replied 10 days ago.

Thank you.

Expert:  Byron replied 10 days ago.

The message that you are given is from a scammer. When you call them, they will attempt to sell you some un-needed services and/or software. This is a very common scam. In the end, it will normally run you a few hundred dollars.

If the bogus message is gone after you turn the computer off and on, you are safe and good to go. If the message returns, I can remotely connect to your system and remove this problem but that doesn't seem to be happening.

Please do me a favor and take a moment to rate my service by clicking the stars above, 3 or more is very appreciated, we can still chat after rating if you need more help.

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