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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I don't know if I have downloaded the essential stuff that

Customer Question

I don't know if I have downloaded the essential stuff that was offered sometime ago, and now am wondering with all the hacking, what is the next step. I haven't downloaded anything, because I didn't know if it was a scam or not.
JA: What kind of computer do you have?
Customer: I have a ViewSonic
JA: Have you installed any updates recently?
Customer: No, not from anyone.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am older, and just want to know when it is Microsoft, or a virus, as I got taken a year ago.
Submitted: 1 month ago.
Category: Computer
Expert:  Samuel Kresslein replied 1 month ago.

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Expert:  Samuel Kresslein replied 1 month ago.

Are you trying to make sure your Windows 10 is up to date with all the latest updates and security patches?

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