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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can't get into my Hotmail account. can use internet, but not

Customer Question

can't get into my Hotmail account. can use internet, but not outlook/Hotmail.
JA: How long has this been an issue?
Customer: this am it startyed
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, I just need connection to Hotmail & my account. was someone trying to hack it?
Submitted: 10 days ago.
Category: Computer
Expert:  John replied 10 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

What is the exact message you get when you try to access your hotmail account?

Are you trying to access this hotmail account using web browser or email application ?

Are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Expert:  John replied 10 days ago.

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Expert:  John replied 10 days ago.

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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