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Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.
This is fairly common if the computer is that new and has never been backed up before.
Do you remember the original password ***** you set up when you got the machine?
That is an automated service that is sent by the website, I would not be able to connect.
The password ***** need to enter is going to be the one you originally used to set up your Microsoft Account.
If you have access to another computer or phone you can request a password ***** through Microsoft
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