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Hi there, I am Cris and will be more then glad to assist you with your question and concerns.
The news over the weekend about ransonware and hackers can be very scary. The update released was not specifically intended for this purpose or to protect you. Instead you must rely on a good antivirus software with firewall to notify or alert you of anything harmful on your PC.
Also the slowness on your PC could be caused by malware or maintenance needed on your PC. I can definitely assist you with this with a remote connection scan your PC and tune it up.
No I would have to remote into the PC in question.
A failed update is common that does not mean you have been infected with any ransonware.
Yes you can.
Also McAfee is a popular antivirus but ranks low in detection and removal rate.
Yes it is.
Please accept the offer so I can send a link for remote support.
OK, that is fine. It is installing the updates you downloaded previously.