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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I tried to renew a subscription to a magazine and they told

Customer Question

I tried to renew a subscription to a magazine and they told me someone in NY had the same password ***** me. So they would not renew my subscription.
JA: When did you last reset your username and password?
Customer: Twenty years ago.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no.
Submitted: 1 month ago.
Category: Computer
Expert:  Jay D replied 1 month ago.

Hello and welcome. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to assist you

Please give me a few moments to go over the question and I will look into this for you. Also please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

Expert:  Jay D replied 1 month ago.

what is the magazine you are referring to?

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