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Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 2107
Experience:  Systems Administrator
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Do I have Micro office or Excel on my computer? Dell 3000

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do I have Micro office or Excel on my computer?
JA: What's the make and model of your computer? And what version of Excel are you using?
Customer: Dell 3000 series
JA: What's the model and Operating System (OS) of your Dell?
Customer: Inspiron 20 Dell KM636
JA: When did you purchase your Dell? What troubleshooting have you tried?
Customer: January 2016
JA: Anything else you want the computer expert to know before I connect you?
Customer: No

Hello. My name is ***** ***** I will be assisting you today.

Go to the start menu, search for Excel or look for Microsoft Office. Anything show up?

Customer: replied 1 month ago.
MicroOffice

Can you open Excel?

Customer: replied 1 month ago.
Is Excel already installed?

If you go to Microsoft Office does Excel show up?

Customer: replied 1 month ago.
Click Microsoft options are try,buy or activate

Its not installed then

Customer: replied 1 month ago.
How much to install!

looks like payment failed, may check with bank if I can remote in I can get it installed

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Customer: replied 1 month ago.
Service was helpful.
Answer to my question was Microsoft office was indeed install but I hadn't renewed agreement. This was what I asked.thank him you

yw!

Cody and 3 other Computer Specialists are ready to help you