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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot access original account because message "Firefox out

Customer Question

cannot access original account because message "Firefox out of date. Latest version not supported on my system, Upgrade system and try again". Syestem now upgraded to El Capitan - but still cannot recover***@******.***
JA: Have you contacted anyone about your account?
Customer: Apple Apps do download El Capitan
JA: Have you installed any updates recently?
Customer: El Capitan
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Samuel Kresslein replied 1 month ago.

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Expert:  Samuel Kresslein replied 1 month ago.

How are you attempting to get into your email account?

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