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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer says the printer is off line--I took it to the

Customer Question

My computer says the printer is off line--I took it to the 1geek 1squad tech at Best Buy and he thought that would take care of the problem but it still says my Hp 3510 printer is off line
JA: Just to clarify, what's the exact model of your HP? And what operating system are you running?
Customer: I AM NOT VERY COMPUTER SAVY--THE TECH TOLD ME TO GIVEE YOU THE # spaGSTS1015218010--DOES THAT HELP?
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so
Submitted: 1 month ago.
Category: Computer
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

how is the printer connected?

Expert:  Cody replied 1 month ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.