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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Skype Microphone is not working, Windows lap top, to the

Customer Question

Skype Microphone is not working
JA: What kind of computer do you have?
Customer: Windows lap top
JA: Have you installed any updates recently?
Customer: to the computer or Skype?
JA: Anything else you want the computer expert to know before I connect you?
Customer: No Ma'am
Submitted: 2 months ago.
Category: Computer
Expert:  PC_Wizzard replied 2 months ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

When did this start happening?

Customer: replied 2 months ago.
today
Expert:  PC_Wizzard replied 2 months ago.

What version of Windows do u use?

Expert:  PC_Wizzard replied 2 months ago.

Head to the Control Panel, and click on Sounds and Audio Devices.

Go to the Playback tab, and check that nothing is currently set to mute.

Under the Recording tab, verify that microphone is checked.

Customer: replied 2 months ago.
I don't see a playback or recording tab
Customer: replied 2 months ago.
I found the sound and recording and the mic seems to be working, when I make a noise the green bar goes up. I can hear the other party on Skype but they cannot hear me.
Expert:  Samuel Kresslein replied 2 months ago.

Would you like me to remote into the machine and try to get it working?