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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I wanted to update and i forgot my password and can nt

Customer Question

JA: Hi. What is your issue regarding?
Customer: I wanted to update and i forgot my password ***** can nt update.
JA: When did you last reset your username and password?
Customer: last saturday
JA: Have you installed any updates recently?
Customer: no because of error password
JA: Anything else you want the computer expert to know before I connect you?
Customer: How will I contact you or can you guide me on? or let me change new password ***** not any problem?
Submitted: 1 month ago.
Category: Computer
Expert:  Jay D replied 1 month ago.

Hello and welcome to Just Answer. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to help you. I'm a computer business owner based in Scotland - UK. I have over 10 years experience in computing and a Bsc Bachelors Degree in Computer Science.

I will try and assist you, please give me a few moments to go over the question and I will look into this for you.

Please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant.

We appreciate your patience.

Expert:  Jay D replied 1 month ago.

sorry what is the password *****? an apple account?

Customer: replied 1 month ago.
Cancel order. I misunderstood
Thank you
Expert:  Jay D replied 1 month ago.

okay will do., Goodbye, Jay

Customer: replied 1 month ago.
Thank you very much.