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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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There is a pop-up coming on my screen verifying my user name

Customer Question

There is a pop-up coming on my screen verifying my user name and password. When I delete the pop-up it comes right back up. It is more prominent when I am trying to send or receive mail.
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: It is a Dell Desk Top
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, I just need to get this pop-up from jumping on my screen so I can send or receive email
Submitted: 6 days ago.
Category: Computer
Expert:  Michelle replied 6 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What is the popup message you get on the screen?