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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't log in to my account. I have my user id but couldn't

Customer Question

I can't log in to my account. I have my user id but couldn't remember my id o I received a verification code but that's as far as I can get
JA: Have you tried having password ***** directions emailed to you?
Customer: no just the verification code
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: not that I know.thanks
Submitted: 1 month ago.
Category: Computer
Expert:  Byron replied 1 month ago.

Hi. My name is***** you for your question and the opportunity to assist.

Is it an e-mail account you need to get in to or a computer user account?

Please use the area just below this to reply. Thank you.

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