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Yes, because although I could not install Malwarebytes on your computer it is because of faults with your computer. Because the question took 2 hours to answer and I was able to connect to your computer and let you know wha the problems are and what you need to do, I will still have to charge. However, if you are able to get the applications working again, return to this question and I will reconnect and install/run Malwarebytes free of charge. Thank you for your understanding.