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Jay Duployen
Jay Duployen,
Category: Computer
Satisfied Customers: 256
Experience:  Business Owner at Logic Computer Services
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It gets to the windows boot manager and I cant get any

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it gets to the windows boot manager and I cant get any further without a installation disk It has windows 7 on it
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: SX2803-25e windows 7
JA: Have you installed any updates recently?
Customer: it installs update when it goes when I shut it off so I don't know. My husband usually uses it.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no

Hello and welcome to Just Answer. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to help you. I'm a computer business owner based in Scotland - UK. I have over 10 years experience in computing and a Bsc Bachelors Degree in Computer Science.

I will try and assist you, please give me a few moments to go over the question and I will look into this for you.

Please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

so when you switch on the computer instead of going to windows 7 it goes to boot manager? did you try selecting to boot from the hard drive, if the hard drive is not showing it's possible that the hard drive is dead.

Jay Duployen and 6 other Computer Specialists are ready to help you
Customer: replied 6 days ago.
Can information on a dead hard drive be retrieved?

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