How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17902
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Computer Question Here...
Josh is online now
A new question is answered every 9 seconds

I am trying to get back to Kindle where I was entering my

Customer Question

I am trying to get back to Kindle where I was entering my book love and Sobriety to be published
JA: What's the make/model of your device? How old is it?
Customer: My computer is a Dell laptop 5 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just today I sent the information to Kindle e bok publishing and I need to get back to it.I a***@******.***
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I am John Gallagher in Canada and my e-mail is above
Submitted: 3 months ago.
Category: Computer
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

Hi John,

You will need to go back into the KDP system.

Click here: https://kdp.amazon.com/

Sign into your account to continue with publishing your book.

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 3 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 3 months ago.

I have not heard back from you in a while -- If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.