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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I WAS WATCHING THE WARRIORS GAME AND IT JUST FROZE AN D SAID

Customer Question

I WAS WATCHING THE WARRIORS GAME AND IT JUST FROZE AN D SAID THY WEERE HAVING TROUBLE.
JA: What kind of computer do you have?
Customer: SAMSUNG
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: I'M AN OL LADY AND DON,T KNOW HOW TO DO IT.
Submitted: 3 months ago.
Category: Computer
Expert:  ChrisC replied 3 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

This sounds like technical difficulties on the provider's side.

Can you tell me exactly how you were watching the game and what happened?

Customer: replied 3 months ago.
Iwas watching the warriors game and the screen froze and said they were having l
Expert:  ChrisC replied 3 months ago.

Okay, you were watching the game on your computer, is that correct? What website were you watching it on?

Customer: replied 3 months ago.
I was watching on 720
Expert:  ChrisC replied 3 months ago.

I'm a little confused. Do you mean channel 720?

Is this something you were watching on TV or on your computer?

Customer: replied 3 months ago.
I was watching the Warriors game on my Samsung TV o n channel 720 when it froze The game is over by now so please cancel this transaction.
Expert:  ChrisC replied 3 months ago.

Okay, I'll send your request over for a refund.

Customer: replied 3 months ago.
Cancel my subscription