Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
Can you give me a slightly better description of what you'd like help doing so I can assist you better?
Thank you for your reply, please use this link toactivate your DNA kit : https://www.ancestry.com.au/dna/activate
Let me know the results please
Has everything worked out, do you still need help ?
If you still need help please reply back to me and i will gladly continue to help