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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to connect my Bluetooth headphones to my computer

Customer Question

I'm trying to connect my Bluetooth headphones to my computer but I don't know if my laptop has AD2P installed so I can do so. SONY says that's what I need so I can connect the two.
JA: Just to clarify, what's the exact model of your Sony? And what operating system are you running?
Customer: Windows 8 64 bit I believe. The model number for my headphones is MDR-XB80BS
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Nope!
Submitted: 3 months ago.
Category: Computer
Expert:  IT Miro replied 3 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 3 months ago.

AD2P is a Bluetooth feature that should be available in most computers. Have you already paired your Bluetooth headphones with the computer, and does the sound work?

Type your reply below.

Thanks,
IT Miro

Customer: replied 3 months ago.
Hello. How should I go about connecting my headphones? I've tried turning on the bluetooth on my laptop but I don't know if it recognizes my headphones.
Expert:  IT Miro replied 3 months ago.

I can assist you with that. Please type here the make and model of your Bluetooth headphones.

Expert:  IT Miro replied 3 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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