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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Its not my computer, it my Gmail account. It wont let me in

Customer Question

Its not my computer , it my Gmail account. It wont let me in and it says it is not a valid account and another said it has already been taken. I can not get into my Gmail account. Please help me.
JA: How long have you had this issue with your Gmail account?
Customer: It just started yesterday
JA: Have you installed any updates recently?
Customer: Yes on my laptop
JA: Anything else you want the computer expert to know before I connect you?
Customer: but I am on a desltpp right now.
Submitted: 2 months ago.
Category: Computer
Expert:  Sudipto replied 2 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 2 months ago.

Can you tell me the email address?

Expert:  IT Miro replied 2 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

It looks like the previous Expert is not available any more.
Please tell me if you still require assistance with the GMail account problem?

Type your reply below.

Thanks,
IT Miro

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