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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Changed admin password forgot the password since it wont

Customer Question

changed admin password ***** the password ***** it wont work and trying to recover or uncheck password ***** so I can get in and reset
JA: When did you last reset your username and password?
Customer: about week or 2 ago
JA: Have you installed any updates recently?
Customer: no not unless done in the back ground
JA: Anything else you want the computer expert to know before I connect you?
Customer: office computer not home computer
Submitted: 5 months ago.
Category: Computer
Expert:  MikeW replied 5 months ago.

Hello my name is ***** ***** I can assist you today. Please let me know when you are ready.

Also please disregard the Premium Service Offer for Remote Support. That is an automated popup initiated by the web site. If I need to talk to you or do a remote assistance I'll let you know.

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