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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am told I have an answer to myDvd "stuck in the slot"

Customer Question

Hello Pearl. I am told I have an answer to myDvd "stuck in the slot" question. Where do I find that answer?
JA: What kind of computer do you have?
Customer: iMac 10
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, thanks
Submitted: 1 month ago.
Category: Computer
Expert:  Bhavik Joshi replied 1 month ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 1 month ago.

This problem can be because of software or hardware issues, Please try following methods one by one and see if this workaround works in your case :-

1. Drag the CD/DVD icon to the Trash, reboot the Mac and hold down the mouse button, or the “Eject” button on your keyboard.
2. Launch Apple’s Disk Utility application, select the stuck CD/DVD and hit the “Eject” button.
3. Using the Terminal, enter the following command: drutil eject

Expert:  Bhavik Joshi replied 1 month ago.

Let me know if this fix your problem.