How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My state version will not download. Other downloads

Customer Question

Hello Pearl.
JA: What kind of computer do you have?
Customer: My state version will not download. Other downloads weresuccesful.
JA: Have you installed any updates recently?
Customer: TurboTax Forms and another one from TurboTax.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have tried restarting my computer several times to no avail.
Submitted: 4 months ago.
Category: Computer
Expert:  Richard replied 4 months ago.

Hi there and welcome

What exactly occurs when you try to download the state version? What error do you receive?

Related Computer Questions