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Hello and welcome to Justanswer which is an independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following.
Are you able to download,install and activate microsoft office you subscribed using this microsoft account?
Have you tried to reset the password ***** microsoft account?
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I apologize for the delay i wasn't online when you replied.What happens when you try to reset the password ***** microsoft account?
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