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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 16890
Experience:  CISCO certified, Microsoft proficient, computing expert.
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When running Progecad software the screen freezes when the

Customer Question

When running Progecad software the screen freezes when the cooling fan starts up
JA: What kind of computer do you have?
Customer: Toshiba Satellite P70 A
JA: Have you installed any updates recently?
Customer: I installed Progecad 2017 yesterday on advice from Caddit after complaining to them of freezing problems with Progecad 2016. But freezing probems persist with Progecad 2017. I dont have freezing problems with any other software
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Computer
Expert:  Pete replied 4 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 4 months ago.

What is the specification of your computer?

Do you need remote assistance to troubleshoot this problem?

Expert:  Pete replied 4 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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