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I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
May I remotely connect to your computer, so that I can directly analyze and resolve the problem for you while you can relax and watch me doing it on your screen? This is a very safe option too because JustAnswer is an A+ accredited business with the BBB, you will be watching your screen, and we will chat there as well so that you will always know what I will be doing next while fixing the problem.Should you not be interested in this option and would like to solve the problem via this text-based chat instead, just let me know.
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,
I would be happy to, but you´d need to accept the offer for that please (if interested). Thank you.
Yes, but if you plan a refund from the very start, I would not be happy to go ahead to be honest, or why are you asking if I may ask?
It is, but if you intend to let me do my work and then get a refund so that you have received a free service, you do surely understand that I will opt out of your question? I am just wondering why are you asking that...
Sure, I love working for free, I bet you do work for free as well in your day job? Seriously: Good bye.