Hello. My name is ***** ***** I will be assisting you today.
what do you mean insert device into the bus?
so you can't access a flash drive that is plugged in?
would need to see it reproduce the issue to see why its giving that error
do you know how to take a screenshot of the error? that could be useful
prt sc button on keyboard, then paste it into Word document or Paint
look on your keyboard for that
we can try to reproduce it tomorrow
do you need anymore help with this?