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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
What is it you are wanting to disconnect?
What is the model number of your system?Do you mean you want to turn off the internal panasonic answering system to use your phone co (cablevision) VM instead?
I don't know what you are referring to.
You may be seeing an automated ad by the site for a call or remote session, this is optional and may be ignored if you wish.
To help you here I need the requested details, please.