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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36019
Experience:  Over 20 years of consulting to the IT industry
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My computer is nolonger being supported be windows were can

Customer Question

My computer is nolonger being supported be windows were can I fine a fix
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Hp windowxp
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: drop box
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please the issue you are having with the computer and assistance you require?

Please let me know

Thank you

Customer: replied 5 months ago.
you are making me repeat myself
Customer: replied 5 months ago.
you haven't given me the answer
Customer: replied 5 months ago.
If you don't know I will ask my bank to cancel the payment
Expert:  Richard replied 5 months ago.

Hi there

Your message was

"My computer is nolonger being supported be windows were can I fine a fix"

I am asking please, what is it you are actually trying to fix? You need to offer me more then I need a fix, I need to know exactly what the actual problem is you're trying to fix.

I ask please you take the time and explain this and I will be more then happy to assist you with this

Thank you!

Customer: replied 5 months ago.
I am trying to down load drop box but the message said my computer isn't no longer being supported be by window XP or vista.
My google web page said I will not receive up any new date because lack of support. I don't know how to regain the support?
Expert:  Richard replied 5 months ago.

Ok, you can still use the computer, but Microsoft and most companies will not support windows xp due to the age of it, it does not mean things will necessarily stop working, it is just if you have a problem, these companies will not help you if you are using windows xp, but of course we her will always assist you.

The only way though to get around this would be to upgrade the computer to a later version of windows.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

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