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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I've just got a new computer. How Do I reinstall my time

Customer Question

I've just got a new computer. How Do I reinstall my long time eudors
JA: How much experience do you have with this particular machine?
Customer: New today. I'm accustomed to Windows 10
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 13 days ago.
Category: Computer
Expert:  Lorenz Vauck replied 13 days ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know what exactly "Eudors" is? Do you possibly mean Eudora, the mail program?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 8 days ago.

Are you still there? How should we continue, do you still need help? I am waiting on you here since your last reply.... Please type in the box below, then click on the "Send" button to send me your reply. Thank you.

Customer: replied 7 days ago.
Problem solved. Thank you.
Expert:  Lorenz Vauck replied 7 days ago.

Thank you too and I am happy to hear that! If you have any questions/computer issues in the future and would like to request me directly, please ask them at the following site:

http://www.lorenzvauck.com

I wish you a very good time and remain with best regards,

Lorenz Vauck