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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Are you a skype tech.??? I am trying to get into my account

Customer Question

Are you a skype tech.??? Carolyn I am trying to get into my account to skype with my grandchildren
JA: No. I'm the Computer Technician's Assistant. Have you contacted anyone about your account?
Customer: I can'rt seem to get to anyone to discuss my situtions
JA: Have you installed any updates recently?
Customer: I thought I did on December 29 but that will not open for me
JA: Anything else you want the computer expert to know before I connect you?
Customer: I thought I cnanged my passwork that day ut it is not working
Submitted: 5 months ago.
Category: Computer
Customer: replied 5 months ago.
How do I get back to put in the code you gave me and then get a new pass word
Customer: replied 5 months ago.
No I am not letting anyone into my computer is there any other other way
Customer: replied 5 months ago.
I want my $5.00 refunded as you did not help me
Expert:  Sudipto replied 5 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 5 months ago.

Sorry for the waiting time. As this is a Sunday, the number of experts working is low, so it is taking a little bit long to respond. Can you explain, what is exact happening, when you try to use Skype?