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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to download quicken and get an error message.

Customer Question

I'm trying to download quicken and get an error message. Contacted quick tech support and they said the problem is with windows. I had quicken on this pc prior to this problem and was installing a new update. The error is: error 1310 writing to file:c:\program files (x86)quicken\qw.exe
JA: Just to clarify, how often have you been getting this particular message?
Customer: each time I try to download quicken
JA: Have you installed any updates recently?
Customer: no, and I no longer have quicken on my computer, don't know what happened to it!
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so
Submitted: 2 months ago.
Category: Computer
Expert:  Jason Jones replied 2 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

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