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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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No cursor. No internet connection, screen frozen, All of my

Customer Question

No cursor. No internet connection, screen frozen
JA: Have you done a bandwidth test?
Customer: All of my other devices have connection
JA: Have you installed any updates recently?
Customer: Maybe auto updates over the holidays. Not sure
JA: Anything else you want the computer expert to know before I connect you?
Customer: The cursor is the first priority, I think
Submitted: 2 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which operating system you are using (e.g. Windows, Mac OS, Linux...)?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

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