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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Monitor not working when tower is on. hp. no. can not

Customer Question

monitor not working when tower is on.
JA: What kind of computer do you have?
Customer: hp.
JA: Have you installed any updates recently?
Customer: no.
JA: Anything else you want the computer expert to know before I connect you?
Customer: can not connect to that pc.
Submitted: 5 months ago.
Category: Computer
Expert:  Michael replied 5 months ago.

Hello! Thank you for contacting JustAnswer.com; I am Michael , a Sr. Consultant here at JustAnswer.com. I am so sorry to hear about the issue you are having. and I will do what I can to answer your question as well as it can be answered. But first please let me review the notes on your question. Thank you. I return momentarily.

Expert:  Michael replied 5 months ago.

Hi, Are you still there?