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Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
It may be quicker and easier if you and I speak over the phone. Do you have a phone number I could reach you at?
And also, do you have a computer or mac we can use to try and fix the ipad, if needed?
Thats up to you whether you want to wait and make an appointment, or try to fix it now.
Let me know how you want to proceed,
I cant just fix it now as we havent discussed the issue yet. Did you want to speak over the phone?
Also, do you have a windows PC or a Mac available we can use to try and repair the ipad with?
Before I can do anything we have to discuss the issue in detail first!