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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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To open-I have shortcut on my desktop but it just pins Excel

Customer Question

to open-I have shortcut on my desktop but it just pins Excel to the task bar and I don't have an option when I right click to enlarge it or anything. This is a new problem because I use Excel every weekend to work from home.
JA: What's the make/model of your device? How old is it?
Customer: Lenovo Edge 15 and I bought it Oct 2015 at Best Buy with 3 year support
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Turning off PC, trying to unpin it form taskbar, trying to open Excel directly from opening a file but it just shows in the small taskbar symbol
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Not that I can think of
Submitted: 2 months ago.
Category: Computer
Expert:  Mr.Med replied 2 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.

Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?

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